ABOUT SCOOP WIZARDS
Scoop Wizards by Dog Duty offers weekly pet waste removal along with numerous ancillary services to its customers. We have extensive experience in the industry dating back to 1999. We understand that we are not only a pet service company, but a people service company too.
Our goal is to maximize your enjoyment of your yard. To that end, we take the time to meet every new customer. We always set an appointment with each new customer so that we can get an introduction to the pets and see the yard. This allows us to make certain that we understand the job.
We believe that a customer can learn a lot about a company by meeting its employees. We are proud to offer a point of contact and a friendly face.
We are powered by a web-based proprietary software system which allows us to make real-time changes and record field services as they are performed.
In March of 1999, Dog Duty was founded in Austin, Texas. The business was primarily run by Lance Reichert using his Ford Ranger, a few shirts and promotional materials, and the sheer desire to succeed. From the beginning, the business quickly began to take off due to its straightforward and inexpensive approach to offering a unique service that customers could not or did not want to provide for themselves.
As the business began to grow, Dog Duty began to take on additional staff to meet increased demand for its services. In April of 2000 the company was incorporated and had already begun to expand its menu of services to meet a more diverse range of customers. By 2009, despite significant problems in the economy, Dog Duty had continued to flourish with over 750 clients being serviced on a regular basis.
I think you guys ROCK! I don’t know how I managed without you!!
As I have been a customer for 4 years now, I’m generally pleased with your service & look forward to continuing our association.!
I have been extremely happy with your service over the last 2 years of service.!
I can’t think of any way your service can be improved, unless you can groom the dog at each visit!!
You guys are like clockwork – it’s great. Thanks for all you do!!
I would cut back on a million things before I’d ever cut you all out of my budget!!!! THANKS MUCH!
Our scooper is really great and the dogs love him. I don’t think there is really anything you can improve on. We love your service so much and DEFINITELY couldn’t live without it!!!
Carlos does an exceptional job; always has a good attitude, and always arrives with a smile on his face. His positive approach and the manner in which he performs his work is to be commended. His actions reflect well on your company. I appreciate very much the job he does and the service your company provides.! You guys ROCK!
I have been pleased. I especially appreciate the care the workers use to ensure that my gates are always closed so that the dogs don’t get out. It seem like you really care about customer service.!