Specifics of Service
Arrange For Service
Please call us at (512) 423-DUTY.
We offer numerous services and like to visit with our customers about how we can best satisfy their needs. During this first visit, we would like you to introduce us to your dogs and show us around the yard. The meeting should last 10 –15 minutes. Afterwards, we will perform the initial cleaning.
If you ever feel that your yard has not been serviced thoroughly enough, then we will have a scooper back in your yard by the end of the following business day provided two conditions are met. First, that the yard was accessible and in serviceable condition, and Second, that we receive a call within 24 hours of our original service.
We average the weekly cost over the entire year so the monthly invoice amount is always the same regardless of how many times we scoop during the month.
The billing is done a month in advance and is due on the 5th of the month of service. This allows you to view your upcoming invoice so you can make changes ahead of time.
Invoices are e-mailed. Your credit card will be charged on or around the 5th of each month. If there is a problem with your charge going through, then you will be contacted by the office.
Our service providers are not allowed to pickup payments.
We will clean your yard only once if necessary. We will schedule the service as soon as possible. Prices for One-Time Scoops are based on the number of dogs in the yard. Payment is expected on date of service. Rate is for 1 man hour. Add $10 per 15 minutes thereafter.
- 1 dog = $55
- 2 dogs = $65
- 3 dogs = $75
- 4 dogs = $85
- 5 dogs = $95 etc.
We will clean your yard while you are out of town. We will perform the service as often as you request, except weekends, while you are gone. Prices for these Short-Term Scoops will consist of our usual scooping prices based on the number of dogs in the yard except the first visit will be charged as a One-Time Scoop.
We offer our service to apartment complexes, condominiums, home owner’s associations, and parks both large and small. All commercial service is priced individually and is based on the size of the area of responsibility. Please contact us to schedule a walk through and bid.