Your Vacations

If your dog will not be home for a week or more, you may call us to suspend service for that time period. You will not be charged for skipped visits.

Our Vacations

We work all holidays except for the Thursday and Friday at Thanksgiving and the week including Christmas. After these breaks, we scoop double during the next visit.

Moving

Send us an email with your current and new information. Please include the start date and anything new with regards to your yard, gate, or dogs.

Cancellations

We do not have contracts with our customers. If you need to cancel your service for any reason, please email or call us to let us know the final scoop date. If you are not finishing a complete month of service, we will be happy to recalculate your bill. If, after recalculating your bill, we owe you money, then we will mail you a check.

Resuming Service

Tell us if you need changes from your previous service and let us know how many dogs you have.

Change in Account Information

Let us know if you change your number of dogs, your lock on your gate, your phone numbers, or even your name.